By year
Owner complaints and recall campaigns about Turtle TOP vehicles
Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Turtle TOP
The complete NHTSA record for Turtle TOP vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Turtle TOP recalls are filed by Turtle Top.
Owner complaints in the last five years00 on file in all, across 6 models
Recall campaigns73 in five years
Severity indexNoneCrash, fire, injury or death per 100 complaints
Investigations00 service bulletins
Components
Owner complaints by component
Share of all owner complaints on file, by component.
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Source: NHTSA ODI.
Models
The Odyssey has the most complaints of any Turtle TOP model
Every Turtle TOP model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Odyssey | 2015 to 2024 | 0 | None | 8 | 0 |
| Terra Transit | 2015 to 2024 | 0 | None | 5 | 0 |
| Vanterra | 2015 to 2018 | 0 | None | 4 | 0 |
| Terra Ford Transit | 2026 | 0 | None | 2 | 0 |
| Odyssey XL | 2024 | 0 | None | 1 | 0 |
| VAN Terra | 2024 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Turtle TOP product
- 26V-462 Jul 17, 2026
Electrical contactor may fail, preventing the controls from stopping the lift
Adaptive equipment · Vehicles not reported - 26V-318 May 20, 2026
Retractors may not lock, preventing the wheelchair from being properly secured
Adaptive equipment · 6 vehicles - 24V-356 May 21, 2024
Recliner mechanism may not engage when the seat back is fully reclined
Seats · 3 vehicles - 20V-141 Mar 11, 2020
Seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position
Electrical system · 5 vehicles - 18V-603 Sep 10, 2018
Wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height
Adaptive equipment · 180 vehicles - 16V-281 May 10, 2016
These vehicles are equipped with seats that may separate from the base frame due to bolt failure
Seats · 6 vehicles - 15V-526 Aug 18, 2015
Affected vehicles are equipped with a back up camera system which may display images from the camera in reverse
Back-over prevention · 14 vehicles
Source: NHTSA ODI recalls file.