By year
Owner complaints about Utility vehicles peaked at 2 in 2018
Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Utility
The complete NHTSA record for Utility vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Utility recalls are filed by Utility Trailer Manufacturing, part of Utility.
Owner complaints in the last five years14 on file in all, across 11 models
Recall campaigns70 in five years
Severity index25.0Crash, fire, injury or death per 100 complaints
Investigations045 service bulletins
Components
Tires draws the most owner complaints about Utility vehicles, 33% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Flatbed Trailers has the most complaints of any Utility model
Every Utility model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Flatbed Trailers | 2015 to 2017 | 1 | 0.0 | 5 | 0 |
| 4000D-X Composite | 2020 | 1 | 0.0 | 0 | 0 |
| Refrigerated VAN | 2023 | 1 | 100.0 | 0 | 0 |
| VS2RA | 2015 to 2019 | 0 | None | 4 | 0 |
| DRY VAN Trailers | 2015 to 2016 | 0 | None | 2 | 0 |
| Refrigerated Trailers | 2015 to 2016 | 0 | None | 2 | 0 |
| VS1RA | 2015 to 2019 | 0 | None | 2 | 0 |
| FS2CHA | 2015 | 0 | None | 1 | 0 |
| Utility Trailer | 2022 | 0 | None | 1 | 0 |
| VS1DC | 2015 to 2019 | 0 | None | 1 | 0 |
| VS3RA | 2015 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Utility product
- 21V-676 Aug 31, 2021
Incorrect tape was installed on the top foil, which could result in the sealer plate separating from the roof
Structure · 260 vehicles - 17V-483 Aug 1, 2017
Weld that secures the mud flap bracket to the suspension beam may allow the mud flap bracket to detach
Suspension · 35 vehicles - 16V-674 Sep 19, 2016
In the affected trailers, the rear aerodynamic device (RAD) may separate from the rear of the tarping system, due to rivet failure
Equipment · 66 vehicles - 16V-503 Jul 5, 2016
These valves may have been improperly machined which may cause a delay of application of the spring brakes while parking
Brakes · 98k vehicles - 15V-774 Nov 19, 2015
Affected axle assemblies have caliper bolts that may not have been properly tightened, allowing the caliper mounting bolts to back out and the…
Brakes · 10 vehicles - 15V-063 Feb 4, 2015
Affected actuators may have an incomplete attachment of the internal rubber diaphragm to the actuation mechanism of the parking brake section of…
Brakes · 3,111 vehicles
Source: NHTSA ODI recalls file.