Model line

Smart Fortwo

Every Smart Fortwo model year on file, 2015 to 2019. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years3610 involved a crash, fire, injury or death
Model years52015 to 2019
Recall campaigns3Distinct campaigns listing it
Service bulletins221Summed across model years
By model year

The 2016 model year drew the most complaints, 21, 58% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

01020302015201621201720182019
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Components

Engine and cooling leads the Smart Fortwo complaint record

Owner complaints across all model years, by component.

Engine and cooling
12
Electrical system
12
Fuel system
8
Brakes
4
Steering
4
Visibility and wipers
3
Suspension
3
Powertrain
2
Seat belts
2
Structure
2
Source: NHTSA ODI complaints file.
Model years

The record for each Smart Fortwo model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Smart Fortwo by model year
YearBodyComplaintsSeverity indexPeer indexRecallsInvestigationsBulletins
2019Coupe10.0331125
2018Convertible10.0330123
2017Coupe70.01751161
2016Coupe2138.17001158
2015Coupe633.31200154
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls

Recent campaigns covering the Smart Fortwo

  • 20V-107 Feb 24, 2020
    Welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure
    Electrical system · 1 vehicles
  • 17V-448 Jul 16, 2017
    In these vehicles, the lock nut that secures the parking brake cable to the parking brake lever may loosen over time, resulting in increased…
    Brakes · 5,061 vehicles
  • 17V-447 Jul 14, 2017
    Casting imperfections may result in the failure of the left front axle steering knuckle
    Steering · 110 vehicles
Source: NHTSA ODI recalls file.