By year
Owner complaints about Pleasure WAY vehicles peaked at 4 in 2020
Owner complaints filed with NHTSA, 2017 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Pleasure WAY
The complete NHTSA record for Pleasure WAY vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Pleasure WAY recalls are filed by Pleasure Way Industries, part of Pleasure Way.
Owner complaints in the last five years410 on file in all, across 7 models
Recall campaigns63 in five years
Severity index0.0Crash, fire, injury or death per 100 complaints
Investigations01,528 service bulletins
Components
Stability and traction control draws the most owner complaints about Pleasure WAY vehicles, 18% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Plateau has the most complaints of any Pleasure WAY model
Every Pleasure WAY model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Plateau | 2015 to 2024 | 7 | 0.0 | 7 | 0 |
| Lexor | 2015 to 2023 | 1 | 0.0 | 6 | 0 |
| Ascent | 2015 to 2024 | 1 | 0.0 | 5 | 0 |
| Ontour | 2020 to 2024 | 1 | 0.0 | 5 | 0 |
| Tofino | 2019 to 2023 | 0 | None | 5 | 0 |
| Rekon | 2021 to 2022 | 0 | None | 2 | 0 |
| Lexor TS | 2017 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Pleasure WAY product
- 23V-493 Jul 17, 2023
Fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak
Equipment · 514 vehicles - 22V-616 Aug 10, 2022
DCF 4 circuit board is labeled for 30 amps, while the pins for the fuse holder are only rated for 20 amps, which can overload the circuit board…
Electrical system · 1,237 vehicles - 22V-585 Aug 4, 2022
DCF 4 circuit board is labeled for 30 amps, while the pins for the fuse holder are only rated for 20 amps, which can overload the circuit board…
Electrical system · 225 vehicles - 20V-542 Sep 4, 2020
Electronic control center circuit board may be damaged from voltages over 18 volts, causing damage to the circuit board
Electrical system · 218 vehicles - 19V-673 Sep 23, 2019
Awning drive mechanism may fail causing the awning to extend unexpectedly without input from the user
Equipment · 1,148 vehicles - 17V-392 Jun 21, 2017
Affected vehicles have a mirror attached to the back of the closet door that may detach unexpectedly
Equipment · 37 vehicles
Source: NHTSA ODI recalls file.