By year
Owner complaints about Mercedes-Benz vehicles peaked at 968 in 2024
Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
The complete NHTSA record for Mercedes-Benz vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Mercedes-Benz recalls are filed by Mercedes-Benz, part of Mercedes-Benz Group.
Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.
Share of all owner complaints on file, by component.
Every Mercedes-Benz model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| C300 | 2015 to 2020 | 667 | 4.0 | 24 | 9 |
| C 300 | 2017 to 2027 | 495 | 7.9 | 90 | 2 |
| GLC 300 | 2018 to 2027 | 420 | 8.3 | 77 | 2 |
| Sprinter 2500 | 2015 to 2026 | 341 | 8.2 | 146 | 7 |
| GLA 250 | 2015 to 2026 | 298 | 6.0 | 62 | 4 |
| GLE 350 | 2018 to 2026 | 237 | 7.2 | 65 | 0 |
| GLC300 | 2016 to 2020 | 231 | 6.9 | 24 | 7 |
| Sprinter 3500 | 2015 to 2026 | 212 | 6.1 | 144 | 7 |
| Metris | 2015 to 2023 | 212 | 2.4 | 76 | 2 |
| CLA250 | 2015 to 2019 | 154 | 11.0 | 25 | 8 |
| E300 | 2016 to 2017 | 133 | 6.0 | 17 | 2 |
| GLE350 | 2016 to 2017 | 115 | 12.2 | 16 | 0 |
| GLK350 | 2015 | 114 | 4.4 | 4 | 1 |
| GLB 250 | 2020 to 2026 | 111 | 7.2 | 37 | 0 |
| CLA 250 | 2018 to 2026 | 99 | 13.1 | 31 | 1 |
| E350 | 2015 to 2017 | 89 | 11.2 | 11 | 4 |
| A 220 | 2018 to 2022 | 77 | 6.5 | 30 | 0 |
| GLE 450 | 2020 to 2024 | 72 | 6.9 | 68 | 0 |
| S550 | 2015 to 2017 | 72 | 13.9 | 20 | 4 |
| EQB 300 4MATIC | 2022 to 2025 | 72 | 2.8 | 11 | 0 |
| GLS450 | 2016 to 2021 | 70 | 20.0 | 25 | 0 |
| GLS 450 | 2018 to 2020 | 69 | 13.0 | 25 | 0 |
| E400 | 2015 to 2017 | 69 | 7.2 | 22 | 4 |
| S 580 | 2021 to 2023 | 64 | 9.4 | 28 | 0 |
| E 450 | 2019 to 2024 | 63 | 6.3 | 46 | 0 |
| AMG C43 | 2016 to 2024 | 62 | 1.6 | 59 | 2 |
| E 300 | 2018 to 2019 | 61 | 9.8 | 15 | 0 |
| ML350 | 2015 | 52 | 23.1 | 5 | 0 |
| GLS 450 4MATIC | 2022 to 2026 | 46 | 23.9 | 18 | 0 |
| E 350 | 2020 to 2027 | 43 | 14.0 | 31 | 0 |
| AMG GLE43 | 2016 to 2021 | 38 | 23.7 | 23 | 3 |
| AMG GLC43 | 2016 to 2026 | 34 | 11.8 | 49 | 6 |
| GLC 300 4MATIC | 2023 to 2027 | 33 | 15.2 | 13 | 0 |
| GLE 350 4MATIC | 2021 to 2027 | 33 | 9.1 | 5 | 0 |
| GL450 | 2015 to 2017 | 32 | 21.9 | 10 | 0 |
| EQB 250+ | 2023 to 2025 | 31 | 6.5 | 3 | 0 |
| B-Class Electric | 2015 to 2016 | 30 | 0.0 | 2 | 4 |
| Sprinter 1500 | 2015 to 2025 | 29 | 13.8 | 102 | 3 |
| AMG GLE53 | 2021 to 2022 | 29 | 0.0 | 24 | 0 |
| C200 | 2015 | 29 | 0.0 | 0 | 1 |
| B 250E | 2015 to 2018 | 27 | 0.0 | 8 | 2 |
| CLS 450 | 2019 to 2023 | 26 | 3.8 | 34 | 0 |
| EQS 450 | 2022 | 26 | 7.7 | 12 | 0 |
| GLE450 | 2016 to 2017 | 25 | 16.0 | 12 | 1 |
| GLC | 2015 to 2023 | 24 | 16.7 | 0 | 2 |
| S 500 | 2021 to 2023 | 23 | 4.3 | 18 | 0 |
| E 400 | 2018 | 23 | 13.0 | 13 | 0 |
| GLC 350 E 4MATIC | 2025 to 2027 | 21 | 14.3 | 4 | 0 |
| EQB 350 4MATIC | 2022 to 2025 | 19 | 0.0 | 12 | 0 |
| C450 | 2016 to 2017 | 19 | 0.0 | 6 | 3 |
| GLK250 | 2015 | 19 | 0.0 | 5 | 1 |
| S550 4MATIC | 2015 to 2017 | 19 | 10.5 | 5 | 0 |
| AMG E53 | 2019 to 2023 | 18 | 11.1 | 49 | 0 |
| AMG GLA45 | 2015 to 2023 | 18 | 5.6 | 24 | 2 |
| AMG GT | 2016 to 2021 | 18 | 0.0 | 20 | 3 |
| S560 | 2018 to 2019 | 18 | 5.6 | 20 | 2 |
| C 300 4MATIC | 2018 to 2027 | 18 | 0.0 | 7 | 1 |
| EQE 350+ | 2023 to 2026 | 17 | 23.5 | 5 | 0 |
| GLE 450E 4MATIC | 2024 to 2026 | 17 | 5.9 | 4 | 0 |
| AMG G63 | 2015 to 2025 | 16 | 12.5 | 37 | 0 |