Make

Mercedes-Benz

The complete NHTSA record for Mercedes-Benz vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.

Most Mercedes-Benz recalls are filed by Mercedes-Benz, part of Mercedes-Benz Group.

Owner complaints in the last five years4,3596,343 on file in all, across 294 models
Recall campaigns471172 in five years
Severity index8.4Crash, fire, injury or death per 100 complaints
Investigations105,639 service bulletins
By year

Owner complaints about Mercedes-Benz vehicles peaked at 968 in 2024

Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.

02505007501,000201520162017201820192020202120222023202496820252026
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Components

Engine and cooling draws the most owner complaints about Mercedes-Benz vehicles, 15% of them

Share of all owner complaints on file, by component.

Engine and cooling
1,384
Electrical system
1,195
Fuel system
737
Powertrain
585
Driver assistance
504
Brakes
489
Structure
470
Airbags
469
Steering
390
Visibility and wipers
290
Source: NHTSA ODI.
Models

The C300 has the most complaints of any Mercedes-Benz model

Every Mercedes-Benz model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.

Mercedes-Benz models
ModelModel yearsComplaintsSeverity indexRecallsInvestigations
C3002015 to 20206674.0249
C 3002017 to 20274957.9902
GLC 3002018 to 20274208.3772
Sprinter 25002015 to 20263418.21467
GLA 2502015 to 20262986.0624
GLE 3502018 to 20262377.2650
GLC3002016 to 20202316.9247
Sprinter 35002015 to 20262126.11447
Metris2015 to 20232122.4762
CLA2502015 to 201915411.0258
E3002016 to 20171336.0172
GLE3502016 to 201711512.2160
GLK35020151144.441
GLB 2502020 to 20261117.2370
CLA 2502018 to 20269913.1311
E3502015 to 20178911.2114
A 2202018 to 2022776.5300
GLE 4502020 to 2024726.9680
S5502015 to 20177213.9204
EQB 300 4MATIC2022 to 2025722.8110
GLS4502016 to 20217020.0250
GLS 4502018 to 20206913.0250
E4002015 to 2017697.2224
S 5802021 to 2023649.4280
E 4502019 to 2024636.3460
AMG C432016 to 2024621.6592
E 3002018 to 2019619.8150
ML35020155223.150
GLS 450 4MATIC2022 to 20264623.9180
E 3502020 to 20274314.0310
AMG GLE432016 to 20213823.7233
AMG GLC432016 to 20263411.8496
GLC 300 4MATIC2023 to 20273315.2130
GLE 350 4MATIC2021 to 2027339.150
GL4502015 to 20173221.9100
EQB 250+2023 to 2025316.530
B-Class Electric2015 to 2016300.024
Sprinter 15002015 to 20252913.81023
AMG GLE532021 to 2022290.0240
C2002015290.001
B 250E2015 to 2018270.082
CLS 4502019 to 2023263.8340
EQS 4502022267.7120
GLE4502016 to 20172516.0121
GLC2015 to 20232416.702
S 5002021 to 2023234.3180
E 40020182313.0130
GLC 350 E 4MATIC2025 to 20272114.340
EQB 350 4MATIC2022 to 2025190.0120
C4502016 to 2017190.063
GLK2502015190.051
S550 4MATIC2015 to 20171910.550
AMG E532019 to 20231811.1490
AMG GLA452015 to 2023185.6242
AMG GT2016 to 2021180.0203
S5602018 to 2019185.6202
C 300 4MATIC2018 to 2027180.071
EQE 350+2023 to 20261723.550
GLE 450E 4MATIC2024 to 2026175.940
AMG G632015 to 20251612.5370
Show all 294 models
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls

Recent campaigns listing a Mercedes-Benz product

  • 26V-481 Jul 24, 2026
    Micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature…
    Latches and locks · 311k vehicles
  • 26V-353 May 29, 2026
    Bolts for the rear seat belts may not be tightened properly
    Seat belts · 203 vehicles
  • 26V-281 May 1, 2026
    Infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank
    Electrical system · 144k vehicles
  • 26V-278 May 1, 2026
    Front passenger seat belt retractor may have been manufactured with a defect that prevents the deactivation of the child seat safety function…
    Seat belts · 15 vehicles
  • 26V-216 Apr 3, 2026
    Drive shaft universal joint may break, resulting in a sudden loss of drive power
    Powertrain · 24k vehicles
  • 26V-199 Mar 27, 2026
    Passenger air bag fabric may have been manufactured incorrectly, which can cause the air bag not to deploy as intended
    Airbags · 932 vehicles
  • 26V-198 Mar 27, 2026
    Incorrect wheel bolts may have been installed during vehicle manufacturing
    Wheels · 3,734 vehicles
  • 26V-172 Mar 20, 2026
    Center rear seat belts may have been installed without the child seat protection function and fail to lock a child restraint properly
    Seat belts · 20 vehicles
  • 26V-134 Mar 6, 2026
    Bowden cable may have been incorrectly installed, which can prevent the door from opening from inside the vehicle
    Latches and locks · 10 vehicles
  • 26V-099 Feb 20, 2026
    Vehicles fail to make sufficient pedestrian warning sounds when in reverse
    Back-over prevention · 117 vehicles
Source: NHTSA ODI recalls file.