By year
Owner complaints about Kia vehicles peaked at 3,336 in 2025
Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
The complete NHTSA record for Kia vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Kia recalls are filed by Kia, part of Hyundai Motor Group.
Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.
Share of all owner complaints on file, by component.
Every Kia model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Sorento | 2015 to 2026 | 4,305 | 6.5 | 41 | 14 |
| Soul | 2015 to 2025 | 3,136 | 9.8 | 17 | 9 |
| Optima | 2015 to 2020 | 2,611 | 8.5 | 15 | 15 |
| Telluride | 2020 to 2027 | 2,022 | 4.1 | 35 | 1 |
| Sportage | 2015 to 2027 | 1,514 | 12.6 | 29 | 13 |
| Forte | 2015 to 2024 | 1,240 | 13.5 | 16 | 2 |
| Sedona | 2015 to 2021 | 684 | 9.4 | 17 | 1 |
| Seltos | 2021 to 2026 | 553 | 7.2 | 7 | 3 |
| EV6 | 2022 to 2026 | 543 | 4.8 | 11 | 2 |
| K5 | 2021 to 2026 | 497 | 10.3 | 20 | 1 |
| Carnival | 2021 to 2026 | 414 | 13.8 | 15 | 1 |
| Niro | 2017 to 2026 | 350 | 13.7 | 15 | 5 |
| RIO | 2015 to 2023 | 274 | 21.9 | 11 | 4 |
| EV9 | 2024 to 2026 | 254 | 2.4 | 13 | 2 |
| Stinger | 2018 to 2023 | 169 | 7.7 | 20 | 1 |
| Sportage Hybrid | 2023 to 2027 | 140 | 6.4 | 2 | 0 |
| Sorento Hybrid | 2021 to 2026 | 113 | 2.7 | 11 | 3 |
| Cadenza | 2015 to 2021 | 106 | 7.5 | 9 | 7 |
| Niro EV | 2019 to 2026 | 90 | 10.0 | 11 | 4 |
| Carnival Hybrid | 2025 to 2026 | 86 | 8.1 | 1 | 0 |
| K900 | 2015 to 2021 | 68 | 2.9 | 11 | 4 |
| Niro PHEV | 2017 to 2026 | 68 | 4.4 | 9 | 5 |
| K4 | 2025 to 2026 | 58 | 29.3 | 3 | 0 |
| Optima Hybrid | 2015 to 2020 | 46 | 10.9 | 4 | 16 |
| Sorento PHEV | 2021 to 2026 | 44 | 4.5 | 11 | 2 |
| Soul EV | 2015 to 2020 | 37 | 18.9 | 17 | 13 |
| Sportage PHEV | 2023 to 2027 | 35 | 11.4 | 5 | 0 |
| Optima PHEV | 2016 to 2020 | 33 | 9.1 | 4 | 11 |
| Niro Hybrid | 2017 to 2023 | 19 | 10.5 | 1 | 0 |
| Telluride Hybrid | 2027 | 11 | 9.1 | 2 | 0 |
| Forte Koup | 2015 to 2017 | 2 | 0.0 | 2 | 1 |
| Borrego | 2015 to 2019 | 0 | None | 5 | 5 |