By year
Owner complaints about Keystone vehicles peaked at 53 in 2022
Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Keystone
The complete NHTSA record for Keystone vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Keystone recalls are filed by Keystone RV, part of Thor Industries.
Owner complaints in the last five years173303 on file in all, across 41 models
Recall campaigns11235 in five years
Severity index6.9Crash, fire, injury or death per 100 complaints
Investigations0202 service bulletins
Components
Structure draws the most owner complaints about Keystone vehicles, 26% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Montana has the most complaints of any Keystone model
Every Keystone model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Montana | 2015 to 2026 | 47 | 10.6 | 22 | 0 |
| Cougar | 2015 to 2026 | 38 | 2.6 | 48 | 0 |
| Alpine | 2015 to 2026 | 34 | 2.9 | 19 | 0 |
| Keystone | 2016 to 2021 | 34 | 5.9 | 0 | 0 |
| Fuzion | 2015 to 2026 | 17 | 5.9 | 41 | 0 |
| Bullet | 2015 to 2025 | 16 | 6.3 | 24 | 0 |
| Outback | 2015 to 2026 | 12 | 0.0 | 19 | 0 |
| Raptor | 2015 to 2026 | 11 | 18.2 | 32 | 0 |
| Montana High Country | 2015 to 2024 | 11 | 18.2 | 6 | 0 |
| Hideout | 2015 to 2027 | 10 | 10.0 | 25 | 0 |
| Springdale | 2015 to 2027 | 9 | 0.0 | 28 | 0 |
| Carbon | 2015 to 2026 | 8 | 0.0 | 19 | 0 |
| Arcadia | 2021 to 2026 | 6 | 16.7 | 7 | 0 |
| Passport | 2015 to 2026 | 5 | 0.0 | 26 | 0 |
| Sprinter | 2015 to 2022 | 5 | 20.0 | 15 | 0 |
| Laredo | 2015 to 2020 | 4 | 0.0 | 10 | 0 |
| Avalanche | 2015 to 2026 | 3 | 0.0 | 20 | 0 |
| Voltage | 2020 to 2026 | 3 | 0.0 | 8 | 0 |
| Aspen Trail | 2018 to 2026 | 3 | 0.0 | 1 | 0 |
| Impact | 2015 to 2026 | 2 | 50.0 | 29 | 0 |
| Coleman | 2016 to 2027 | 2 | 0.0 | 1 | 0 |
| Crossroads Redwood | 2021 to 2022 | 2 | 0.0 | 1 | 0 |
| Sunset Trail | 2022 to 2025 | 2 | 0.0 | 1 | 0 |
| Dutchmen | 2016 | 2 | 0.0 | 0 | 0 |
| Travel Trailer | 2020 | 2 | 0.0 | 0 | 0 |
| Summerland | 2015 to 2019 | 1 | 0.0 | 10 | 0 |
| Retreat | 2015 to 2025 | 1 | 0.0 | 9 | 0 |
| Residence | 2015 to 2025 | 1 | 100.0 | 8 | 0 |
| Kodiak | 2025 | 1 | 0.0 | 3 | 0 |
| Colorado | 2024 to 2026 | 1 | 0.0 | 2 | 0 |
| Atlas | 2020 | 1 | 0.0 | 0 | 0 |
| Reign | 2025 | 1 | 0.0 | 0 | 0 |
| Redwood | 2022 to 2026 | 0 | None | 2 | 0 |
| Bullet Crossfire | 2019 | 0 | None | 1 | 0 |
| Crossroads Zinger | 2020 | 0 | None | 1 | 0 |
| Dutchmen Denali | 2015 | 0 | None | 1 | 0 |
| Energy | 2015 | 0 | None | 1 | 0 |
| Hampton | 2024 | 0 | None | 1 | 0 |
| Infinity | 2015 | 0 | None | 1 | 0 |
| Montana BIG SKY | 2015 | 0 | None | 1 | 0 |
| Walkabout | 2026 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Keystone product
- 26V-313 May 18, 2026
Shock bolts may have been incorrectly tightened
Suspension · 926 vehicles - 26V-211 Apr 2, 2026
Underbelly may be improperly secured, causing it to detach
Structure · 172 vehicles - 26V-161 Mar 18, 2026
12-volt and 120-volt wiring may be improperly secured
Electrical system · 74 vehicles - 26V-045 Jan 26, 2026
Bed brackets may not be secured to a stud, causing the bed to fall unexpectedly
Equipment · 115 vehicles - 26V-026 Jan 21, 2026
Ramp door may break away from the door frame while loading or unloading vehicles
Equipment · 1,081 vehicles - 25V-844 Dec 9, 2025
Kits may be missing the angle brackets and the footman loops, preventing the gap panels from being properly attached
Equipment · 203 vehicles - 25V-771 Nov 10, 2025
Generator fuel lines may have been incorrectly installed, feeding fuel into the incorrect side of the carburetor
Equipment · 125 vehicles - 25V-547 Aug 25, 2025
Pivot brackets on the bunk bed may bend or break
Structure · 148 vehicles - 25V-384 Jun 23, 2025
Rear gate pins and/or leg support bracket may be missing, allowing the gate to shift during operation
Latches and locks · 491 vehicles - 25V-383 Jun 23, 2025
Generator's fuel and vapor hoses may have been reversed during installation
Equipment · 424 vehicles
Source: NHTSA ODI recalls file.