By year
Owner complaints about Jayco vehicles peaked at 19 in 2021
Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Jayco
The complete NHTSA record for Jayco vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Jayco recalls are filed by Jayco, part of Thor Industries.
Owner complaints in the last five years63123 on file in all, across 30 models
Recall campaigns9351 in five years
Severity index5.7Crash, fire, injury or death per 100 complaints
Investigations1180 service bulletins
Components
Structure draws the most owner complaints about Jayco vehicles, 16% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Precept has the most complaints of any Jayco model
Every Jayco model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Precept | 2015 to 2026 | 44 | 4.5 | 39 | 0 |
| Alante | 2016 to 2026 | 17 | 0.0 | 30 | 0 |
| Greyhawk | 2015 to 2027 | 12 | 16.7 | 28 | 0 |
| Seneca | 2015 to 2027 | 12 | 8.3 | 28 | 0 |
| Redhawk | 2015 to 2027 | 11 | 9.1 | 34 | 0 |
| Melbourne | 2016 to 2026 | 3 | 0.0 | 27 | 0 |
| Embark | 2015 to 2024 | 2 | 0.0 | 22 | 0 |
| Alante Class A 31L | 2016 | 2 | 0.0 | 1 | 0 |
| Melbourne Class C | 2015 to 2017 | 2 | 0.0 | 1 | 0 |
| Melbourne Prestige | 2018 to 2027 | 1 | 100.0 | 27 | 0 |
| Swift | 2021 to 2025 | 1 | 0.0 | 22 | 0 |
| Seneca Prestige | 2018 to 2027 | 1 | 0.0 | 16 | 0 |
| Granite Ridge | 2024 to 2026 | 1 | 0.0 | 6 | 0 |
| Redhawk SE | 2020 to 2026 | 1 | 0.0 | 6 | 0 |
| Comet | 2023 to 2025 | 1 | 0.0 | 3 | 0 |
| Alante SE | 2025 to 2026 | 1 | 0.0 | 1 | 0 |
| ALL Travel Trailers | 2020 | 1 | 0.0 | 0 | 0 |
| Terrain | 2019 to 2025 | 0 | None | 17 | 0 |
| Precept Prestige | 2019 to 2026 | 0 | None | 13 | 0 |
| Greyhawk Prestige | 2016 to 2023 | 0 | None | 12 | 0 |
| Solstice | 2021 to 2027 | 0 | None | 11 | 0 |
| Swift LI | 2021 to 2025 | 0 | None | 10 | 0 |
| Solstice LI | 2021 to 2025 | 0 | None | 7 | 0 |
| Redundant Seismic | 2019 to 2021 | 0 | None | 6 | 0 |
| Terrain LE | 2021 to 2024 | 0 | None | 5 | 0 |
| Envoy 200 | 2016 to 2019 | 0 | None | 2 | 0 |
| Seneca XT | 2022 to 2026 | 0 | None | 2 | 0 |
| Envoy 100 | 2018 | 0 | None | 1 | 0 |
| Redundant Vision | 2021 | 0 | None | 1 | 0 |
| Redundant Vision XL | 2021 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Jayco product
- 26V-555 Aug 31, 2026
Taillight harness may have been manufactured with an incorrect resistor
Electrical system · 11 vehicles - 26V-554 Aug 31, 2026
Tire size may be incorrect on the vehicle certification label
Equipment · 149 vehicles - 26V-416 Jun 30, 2026
Front brackets may not have been installed, allowing the dinette to shift or detach
Equipment · 14 vehicles - 26V-411 Jun 29, 2026
Occupant and Cargo Carrying Capacity (OCCC) label may list the incorrect weight
Equipment · 4 vehicles - 26V-361 Jun 3, 2026
Taillight warning light may incorrectly illuminate on the instrument panel display when the taillights are functioning correctly
Electrical system · 103 vehicles - 26V-360 Jun 3, 2026
Taillight warning light may incorrectly illuminate on the instrument panel display when the taillights are functioning correctly
Electrical system · 74 vehicles - 26V-267 Apr 28, 2026
Tempering mixing valve may not have been installed on the water heater
Equipment · 35 vehicles - 25V-847 Dec 9, 2025
Certification and Occupant and Cargo Carrying Capacity (OCCC) labels may list the incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight…
Equipment · 7 vehicles - 25V-736 Oct 28, 2025
Certification Label may have the front and rear axle information reversed
Equipment · 100 vehicles - 25V-285 May 1, 2025
Incorrect standard outlet was installed in the kitchen instead of a GFCI protected outlet
Equipment · 65 vehicles
Source: NHTSA ODI recalls file.