By year
Owner complaints about HME vehicles peaked at 1 in 2023
Owner complaints filed with NHTSA, 2016 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
HME
The complete NHTSA record for HME vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most HME recalls are filed by Hme.
Owner complaints in the last five years11 on file in all, across 6 models
Recall campaigns125 in five years
Severity index100.0Crash, fire, injury or death per 100 complaints
Investigations01 service bulletins
Components
Powertrain draws the most owner complaints about HME vehicles, 50% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The RAM 5500 has the most complaints of any HME model
Every HME model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| RAM 5500 | 2018 to 2020 | 1 | 100.0 | 4 | 0 |
| 1871 | 2015 to 2021 | 0 | None | 27 | 0 |
| AF1 | 2015 to 2021 | 0 | None | 25 | 0 |
| SFO | 2015 to 2021 | 0 | None | 18 | 0 |
| Ford F-550 | 2015 to 2016 | 0 | None | 2 | 0 |
| TYPE-6 Wildland | 2015 to 2016 | 0 | None | 2 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a HME product
- 22V-095 Feb 18, 2022
Fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure…
Fuel system · 9 vehicles - 21V-808 Oct 15, 2021
Engine calibration software may not warn about low oil volume
Engine and cooling · 3 vehicles - 21V-807 Oct 15, 2021
Flanged wheel lug nuts may have been over-tightened during service
Wheels · 5 vehicles - 21V-791 Oct 12, 2021
On-board diagnostic system may not illuminate the malfunction indicator light (MIL) on the dashboard to alert the operator when certain faults are…
Electrical system · 8 vehicles - 21V-790 Oct 11, 2021
Sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak
Fuel system · 245 vehicles - 21V-283 Apr 22, 2021
Self-leveling function may malfunction, causing the aerial bucket to move beyond the level position
Equipment · 8 vehicles - 21V-282 Apr 22, 2021
Insufficient voltage and/or cracked wiring insulation may cause the aerial controls system to fail
Electrical system · 30 vehicles - 20V-104 Feb 24, 2020
Fuse box may be missing an O-Ring seal, potentially allowing moisture or contaminants into the fuse box
Electrical system · 174 vehicles - 19V-028 Jan 11, 2019
Depending on the specific wiring of the vehicle, the brake lights may falsely illuminate even without the brake pedal being pressed
Fuel system · 46 vehicles - 17V-642 Oct 12, 2017
Castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen
Steering · 12 vehicles
Source: NHTSA ODI recalls file.