By year
Owner complaints about Heartland vehicles peaked at 13 in 2021
Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Heartland
The complete NHTSA record for Heartland vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Heartland recalls are filed by Heartland Recreational Vehicles, part of Heartland.
Owner complaints in the last five years3693 on file in all, across 43 models
Recall campaigns6120 in five years
Severity index17.2Crash, fire, injury or death per 100 complaints
Investigations011 service bulletins
Components
Suspension draws the most owner complaints about Heartland vehicles, 18% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Mallard has the most complaints of any Heartland model
Every Heartland model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Mallard | 2016 to 2025 | 16 | 31.3 | 18 | 0 |
| Cyclone | 2015 to 2025 | 15 | 6.7 | 18 | 0 |
| Pioneer | 2015 to 2024 | 7 | 0.0 | 20 | 0 |
| Trail Runner | 2015 to 2024 | 7 | 28.6 | 18 | 0 |
| Road Warrior | 2015 to 2023 | 7 | 0.0 | 15 | 0 |
| Bighorn | 2015 to 2027 | 7 | 14.3 | 11 | 0 |
| BIG Horn | 2015 to 2016 | 6 | 16.7 | 3 | 0 |
| Sundance | 2015 to 2024 | 5 | 0.0 | 19 | 0 |
| Gateway | 2015 to 2016 | 5 | 0.0 | 2 | 0 |
| Elkridge | 2015 to 2023 | 4 | 25.0 | 18 | 0 |
| Wilderness | 2016 to 2021 | 4 | 100.0 | 11 | 0 |
| North Trail | 2016 to 2024 | 3 | 33.3 | 13 | 0 |
| BIG Country | 2015 to 2024 | 3 | 0.0 | 8 | 0 |
| Torque | 2015 to 2025 | 1 | 0.0 | 19 | 0 |
| Fuel | 2019 to 2024 | 1 | 0.0 | 7 | 0 |
| Landmark 365 | 2015 to 2017 | 1 | 0.0 | 6 | 0 |
| Sundance XLT TT | 2016 to 2019 | 1 | 0.0 | 6 | 0 |
| Prowler | 2015 to 2025 | 0 | None | 22 | 0 |
| Milestone | 2019 to 2026 | 0 | None | 12 | 0 |
| Gravity | 2021 to 2024 | 0 | None | 7 | 0 |
| Lithium | 2020 to 2023 | 0 | None | 7 | 0 |
| Bighorn Traveler | 2020 to 2021 | 0 | None | 3 | 0 |
| Fair Field | 2016 to 2017 | 0 | None | 3 | 0 |
| Oakmont | 2016 to 2017 | 0 | None | 3 | 0 |
| Corterra | 2024 to 2025 | 0 | None | 2 | 0 |
| Eddie Bauer | 2024 to 2025 | 0 | None | 2 | 0 |
| Edge | 2015 to 2016 | 0 | None | 2 | 0 |
| Lakeview | 2016 to 2017 | 0 | None | 2 | 0 |
| Mallard Pathfinder | 2021 to 2022 | 0 | None | 2 | 0 |
| North Peak | 2017 to 2018 | 0 | None | 2 | 0 |
| Resort | 2016 to 2017 | 0 | None | 2 | 0 |
| South Fork | 2023 to 2024 | 0 | None | 2 | 0 |
| Terry Classic | 2018 to 2019 | 0 | None | 2 | 0 |
| 18' Carhauler | 2016 | 0 | None | 1 | 0 |
| Cyclone FW | 2026 | 0 | None | 1 | 0 |
| Cyclone TT | 2026 | 0 | None | 1 | 0 |
| ELK Ridge | 2019 | 0 | None | 1 | 0 |
| ELK Ridge Express | 2019 | 0 | None | 1 | 0 |
| Fuel TT | 2018 | 0 | None | 1 | 0 |
| Landmark | 2022 | 0 | None | 1 | 0 |
| Revolution | 2016 | 0 | None | 1 | 0 |
| Sundance Fifth Wheel | 2027 | 0 | None | 1 | 0 |
| Sundance XLT | 2016 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Heartland product
- 26V-552 Aug 28, 2026
Gross Axle Weight Rating (GAWR) listed on the certification label may be incorrect
Equipment · 8 vehicles - 26V-518 Aug 6, 2026
Auto leveling jacks may be lowered during transit
Electrical system · 137 vehicles - 26V-427 Jul 2, 2026
Inverter may have been installed without a grounding connection
Equipment · 182 vehicles - 25V-675 Oct 9, 2025
Murphy bed mechanism may fail, causing the bed to fall unexpectedly
Equipment · 53 vehicles - 25V-304 May 9, 2025
Clip-on bracket mounting bolts may come loose, allowing the steps to detach
Structure · 130 vehicles - 24V-605 Aug 13, 2024
These generators may not be properly vented and allow the generator to overheat or prevent exhaust gas from escaping properly
Equipment · 9 vehicles - 24V-315 May 3, 2024
Tire placards indicate an incorrect tire size
Equipment · 16 vehicles - 24V-236 Mar 27, 2024
LED backlight circuit board in the cooktop range may fail, causing the board to overheat
Equipment · 10k vehicles - 24V-018 Jan 17, 2024
Certification labels may have missing or incorrect tire size information
Equipment · 6 vehicles - 23V-278 Apr 19, 2023
Federal certification label may have incorrect tire information
Equipment · 100 vehicles
Source: NHTSA ODI recalls file.