By year
Owner complaints about Gillig vehicles peaked at 1 in 2017
Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Gillig
The complete NHTSA record for Gillig vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Gillig recalls are filed by Gillig.
Owner complaints in the last five years14 on file in all, across 4 models
Recall campaigns6024 in five years
Severity index0.0Crash, fire, injury or death per 100 complaints
Investigations045 service bulletins
Components
Tires draws the most owner complaints about Gillig vehicles, 25% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The LOW Floor has the most complaints of any Gillig model
Every Gillig model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| LOW Floor | 2015 to 2026 | 3 | 0.0 | 146 | 0 |
| LOW Floor 29 Foot | 2015 to 2022 | 0 | None | 10 | 0 |
| LOW Floor Electric | 2020 to 2021 | 0 | None | 4 | 0 |
| BRT | 2020 to 2021 | 0 | None | 2 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Gillig product
- 26V-190 Mar 26, 2026
Rear Gross Axle Weight Rating (GAWR) on the federal placard may exceed the tire load rating
Equipment · 6 vehicles - 26V-144 Mar 12, 2026
High voltage cable, connecting the inverter to the drive unit, contains a splice connection that reduces the amp capacity rating
Electrical system · 424 vehicles - 26V-142 Mar 12, 2026
Air compressor intake pipe may contact and damage the fuel line
Fuel system · 3,568 vehicles - 25V-913 Dec 29, 2025
Rear axle upper torque rod fasteners may have been improperly tightened
Suspension · 97 vehicles - 25V-870 Dec 16, 2025
Retractors may not lock, preventing the wheelchair from being properly secured
Adaptive equipment · 4 vehicles - 25V-203 Apr 1, 2025
High voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit
Electrical system · 27 vehicles - 25V-076 Feb 11, 2025
Rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall
Equipment · 91 vehicles - 24V-959 Dec 20, 2024
High voltage electric air compressor may not be connected to the High Voltage Interlock Loop (HVIL)
Electrical system · 332 vehicles - 24V-958 Dec 20, 2024
Fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail
Electrical system · 201 vehicles - 24V-921 Dec 11, 2024
During vehicle operations in full electric vehicle (EV) mode, the odometer will not display accumulated mileage
Electrical system · 9 vehicles
Source: NHTSA ODI recalls file.