Model line

Freightliner Sprinter 2500

Every Freightliner Sprinter 2500 model year on file, 2015 to 2024. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years171 involved a crash, fire, injury or death
Model years102015 to 2024
Recall campaigns53Distinct campaigns listing it
Service bulletins750Summed across model years
By model year

The 2020 model year drew the most complaints, 7, 41% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

0246820152016201720182019202072021202220232024
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Components

Engine and cooling leads the Freightliner Sprinter 2500 complaint record

Owner complaints across all model years, by component.

Engine and cooling
4
Driver assistance
3
Electrical system
3
Speed control
3
Brakes
3
Steering
2
Powertrain
2
Wheels
1
Lighting
1
Visibility and wipers
1
Source: NHTSA ODI complaints file.
Model years

The record for each Freightliner Sprinter 2500 model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Freightliner Sprinter 2500 by model year
YearBodyComplaintsSeverity indexPeer indexRecallsInvestigationsBulletins
2024Not decoded0NoneNone0069
2023Not decoded0NoneNone0072
2022Van10.0331063
2021Not decoded0NoneNone12071
2020Van70.017517048
2019Van425.07336069
2018Van20.0807123
2017Not decoded0NoneNone51104
2016Van10.01191116
2015Van20.02580115
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls

Recent campaigns covering the Freightliner Sprinter 2500

  • 23V-876 Dec 21, 2023
    Partition wall may be missing bolts, allowing the wall to detach during a crash
    Structure · 387 vehicles
  • 23V-875 Dec 21, 2023
    Longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the…
    Structure · 3,739 vehicles
  • 23V-874 Dec 21, 2023
    Connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control
    Structure · 9 vehicles
  • 23V-806 Dec 1, 2023
    Topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle
    Structure · 131 vehicles
  • 23V-444 Jun 26, 2023
    Fuel pump may shutdown, which can result in a loss of drive power
    Fuel system · 21k vehicles
  • 23V-204 Mar 24, 2023
    Instrument cluster may fail to display any information when the vehicle is started
    Electrical system · 6,857 vehicles
  • 22V-796 Oct 21, 2022
    Guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway
    Powertrain · 124k vehicles
  • 22V-360 May 20, 2022
    Error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system
    Communication · 20k vehicles
  • 22V-281 Apr 27, 2022
    Rearview camera may not display the rearview image due to a software error
    Back-over prevention · 12k vehicles
  • 21V-972 Dec 15, 2021
    Software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the…
    Electrical system · 48k vehicles
Source: NHTSA ODI recalls file.