Complaints over time
Complaints about the 2015 FCA ALL Models peaked in 2016, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 FCA ALL Models
Pickup, diesel, 4WD/4-Wheel Drive/4x4, built in Mexico. Owner complaints on file from Sep 16, 2016 to Mar 29, 2019.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints2Below the median 2015 pickup
Severity index0.02015 pickups average 6.5
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2015 FCA ALL Models name back-over prevention
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2015 FCA ALL Models
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 FCA ALL Models
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Mar 29, 2019Failure Feb 28, 201551,000 milesLake Stevens, WASteering
REGARDING SAFETY RECALL V06 / NHTSA 19V-021 DRAG LINK. WHY ARE YOU APPROVING RAM TO WELD THE LOCK NUTS ON THE DRAG LINK ADJUSTMENT THAT IS FOR CENTERING THE STEERING WHEEL. YOUR APPROVAL OF THIS FIX FOR THE DRAG LINK ADJUSTMENT TURNBUCKLE LEAVES THE OWNERS OF THESE VEHICLE UNABLE TO HAVE THE STEERING WHEEL RE-CENTERED AFTER A WHEEL ALIGNMENT. IT SEEMS THAT IF THE LOCK NUTS WILL NOT STAY TIGHTEN CORRECTLY THEN THE DRAG LINK SHOULD BE REPLACED WITH ONE THAT WORK RELIABLY. NOTE: I FOUND THE FAR SIDE LOCK NUT LOOSE ON MY TRUCK ABOUT 4 WEEKS AGO WHEN THIS ISSUE HIT THE NEWS AND FORUMS. I HAVE APPLIED BLUE LOCTITE AND TIGHTEN THE NUT WHILE RAM WORKS DOWN TO THE 2015 MODELS. DO TO THE FACT THAT VEHICLE CONTROL CAN BE LOST IF THIS TURNBUCKLE CONNECTION FAILS COMPLETELY, YOU SHOULD REJECT RAM REPAIR AND SEND THEM BACK TO FIGURE OUT A COMPLETE FIX THAT DOES NOT REMOVE THE ABILITY TO USE THIS ADJUSTMENT TO RE-CENTER THE STEER WHEEL. THIS SOUND A BIT LIKE THE FAA AND BOEING 737 MAX!!! THANK CHRIS
NHTSA complaint 11192534 - Filed Sep 16, 2016Failure Nov 15, 2001Dsgss, DCBack over prevention
HH
NHTSA complaint 10907253
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
154 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 23-015-20 Apr 30, 2020 · Service Bulletin/Repair Instructions
Disinfectant Solution Recommended for COVID-19 - 08-049-20 Apr 22, 2020 · Service Bulletin/Repair Instructions
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. - 18-039-20 Apr 21, 2020 · Service Bulletin/Repair Instructions
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season - S2019000002 Apr 17, 2020 · Service Bulletin/Repair Instructions
Hands On Steering Wheel Message In EVIC - 63986 Mar 31, 2020 · Service Bulletin/Repair Instructions
Customer Satisfaction Notification V41 Steering Damper Updated Dealer Instructions - D-20-03 Rev. A Mar 25, 2020 · Service Bulletin/Repair Instructions
Suspension of Operations at QEC Part Return Center and Part Chargebacks - Excluding Core Returns (Rev. A) - 9004022 Dec 11, 2019 · Service Bulletin/Repair Instructions
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed … - 31-005-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. - 31-003-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. - 31-004-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass. - 31-006-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. - 18-089-19 Nov 1, 2019 · Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK - 59667 Oct 17, 2019 · Service Bulletin/Repair Instructions
COIL - IGNITION - 59236 Oct 17, 2019 · Service Bulletin/Repair Instructions
MUFFLER AND TAILPIPE- EXHAUST - 59078 Oct 16, 2019 · Service Bulletin/Repair Instructions
MOTOR AND GEAR - POWER LIFT - 59076 Oct 15, 2019 · Service Bulletin/Repair Instructions
MODULE-AIR BAG CONTROL - 59043 Oct 7, 2019 · Service Bulletin/Repair Instructions
Bracket - Gearshift - 59037 Oct 2, 2019 · Service Bulletin/Repair Instructions
CALIPER ASSEMBLY - DISC BRAKE - 59030 Oct 2, 2019 · Service Bulletin/Repair Instructions
Module - Electronic Limited Slip Differential - 59041 Oct 2, 2019 · Service Bulletin/Repair Instructions
Radio - Multi Media - 59075 Oct 2, 2019 · Service Bulletin/Repair Instructions
SENSOR - ANTI-LOCK BRAKES - 59034 Oct 1, 2019 · Service Bulletin/Repair Instructions
BRACKET ASSY - STEERING COLUMN GEAR SHIFT - 59045 Oct 1, 2019 · Service Bulletin/Repair Instructions
Wheel - Aluminum - 9003220 Aug 7, 2019 · Service Bulletin/Repair Instructions
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If eit… - 53034160A Dec 16, 2015 · Service Bulletin/Repair Instructions
Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P22… - 68295438A May 14, 2018 · Service Bulletin/Repair Instructions
Turbocharger There is an exhaust brake switch improvement on the latest Powertrain Control Module (PCM) flash update detailed in a Service Bulletin under Vehicle Performance. This new PCM software fixes an issue where the exhaust brake mode would defaul… - 68248448A May 13, 2018 · Service Bulletin/Repair Instructions
Shock Absorber Assembly, Rear Suspension - Right Side. Do not replace right rear shock assembly for noise. Please call Steve Lin cell (909) 569-5117. If you do not receive a return call within 15 minutes, then proceed with the repair - 68243263A May 12, 2018 · Service Bulletin/Repair Instructions
Power Distribution Center DETROIT AND CHICAGO AREA - NO START DUE TO DEAD BATTERY, VACUUM PUMP ALWAYS RUNNING, suspect PDC (aka TIPM) P/N 68243263AC. Please call Fernando Betancourt at cell (248) 202-7871 prior replacing any PDC/TIPM If there is no ans… - 68240156A May 11, 2018 · Service Bulletin/Repair Instructions
Radio Frequency Module RF_HUB If customer complain is "Key not detected" show in the cluster and/or car will not start, before replacing RF_HUB please contact Majdi Yaqub at cell (248) 763-5747. If no response in 15 minutes, proceed with repair. - 68236153A May 10, 2018 · Service Bulletin/Repair Instructions
Module - Body Controller Please contact Dennis Gauthier at cell (248) 613-9756 before replacing the part. If no response is received within 15 minutes, then please proceed with repair. - 68233701A May 9, 2018 · Service Bulletin/Repair Instructions
Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak prior to the repair please take a photo of the issue and send it to jason.lebeau@fcagroup.com - 68217550A May 8, 2018 · Service Bulletin/Repair Instructions
Speaker and Amplifier This TechTip applies to only 2015MY Charger (LD) and 300 (LX) equipped with Harman Kardon Audio Group (sales code AY1). It is possible that the 3.5" speakers sound distorted or blown and bass is severely lacking, even at high volume… - 68209745A May 7, 2018 · Service Bulletin/Repair Instructions
Fan Support Assembly, Fan Support Bearing, Fan Pulley If a vehicle comes in with a complaint of front engine noise or is towed in for a seized pulley condition, and it is diagnosed as a fan support bearing failure please contact Christine Donegan with ST… - 68188992A May 6, 2018 · Service Bulletin/Repair Instructions
Radiator Issue 1 - Several Cooling modules have been found with the radiator and engine cooling system clogged or restricted with some kind of sediment. Corporate Engineering needs more samples of this condition to determine the root cause of the sedime… - 68155899A May 5, 2018 · Service Bulletin/Repair Instructions
Sensor Assy - Rear ABS Wheel Speed Prior to replacing a rear wheel speed sensor with one of these two fault codes C0037-4A (left rear wheel speed sensor-incorrect component installed) or C003A4A (right rear wheel speed sensor-incorrect component installe… - 68145624A May 4, 2018 · Service Bulletin/Repair Instructions
Steering Column Control Module (SCCM) Please note the steering angle sensor(SAS) is not included with the SCCM/Clockspring.~ Please refer to section 19 steering gear for servicing the SAS - 68145576A May 3, 2018 · Service Bulletin/Repair Instructions
Windshield Prior to replacing this part for a cracked condition, please contact Mark Jakubisin at cell (586) 612-3438. If you are unable to get a response within 15 minutes, please continue with the repair. - 68144154A May 2, 2018 · Service Bulletin/Repair Instructions
Adapter and Guide Pins - Front Brake For a rattle condition traced to a front brake caliper, please call Mark Randall on his cell at (248) 520-3863. If no answer, please leave last 8 of VIN, dealer code, whether right or left front, and a call back numbe… - 68141898A May 1, 2018 · Service Bulletin/Repair Instructions
Sensor - Rear ABS Wheel Speed Prior to replacing a rear wheel speed sensor with one of these two fault codes C0037-4A (left rear wheel speed sensor ? incorrect component installed) or C003A4A (right rear wheel speed sensor ? incorrect component installed… - 68140568A Apr 30, 2018 · Service Bulletin/Repair Instructions
Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column i… - 68100740A Apr 29, 2018 · Service Bulletin/Repair Instructions
2nd row pull strap Prior to replacing this component please call Brad Barringer at cell (971) 209-5206. If no response in 15 minutes proceed with repair. - 68085740A Apr 28, 2018 · Service Bulletin/Repair Instructions
Engine Out NOx Sensor Bank 1, Sensor 2 If causal part replacement is the System Out NOx sensor (Bank 1, Sensor 2) PNs 68085740AA, 68197109AA, please file claim under LOP 250810. - 68073732A Apr 27, 2018 · Service Bulletin/Repair Instructions
Door Speaker Many speakers on VFs built 1/1/14-9/29/14 were misassembled. If the customer has a VF built during this time frame and states either of the door speakers are inoperative, crackle, or sound distorted, please replace BOTH door speakers to ens… - 68072161A Apr 26, 2018 · Service Bulletin/Repair Instructions
Rear Shock Absorber This Tech Tip only applies to LA/LD 2015 MODEL YEAR vehicles in SE Michigan (and surrounding area). ~ If there is a Leak from the rear shocks, before replacing this part please contact Abdul Rauf at cell (248) 818-0957. If you do not… - 68002441A Apr 25, 2018 · Service Bulletin/Repair Instructions
MAF Sensor If causal part replacement is the mass air flow sensor, PN 68002441AC, please file claim under LOP 084520 - 66046114A Apr 24, 2018 · Service Bulletin/Repair Instructions
Switch - Multifunctional Prior to replacing this part please contact Dennis Gauthier on his cell phone at cell (248) 613-9756. If there is no response within 15 minutes, then proceed with the necessary repair. - 55057355A Apr 23, 2018 · Service Bulletin/Repair Instructions
Power Steering Column Condition 1: All Parts / 2014 Only:~ Prior to replacing a power steering column because the tilt feature is not functioning check for a unplugged or loose connection at its motor. The motor can be accessed through the steering colu… - 04800696 Apr 18, 2018 · Service Bulletin/Repair Instructions
Engine Flex plate If you are replacing this part for a warranty issue, please photograph engine / transmission alignment dowels and holes. Please send a clear photo of each engine dowel and transmission dowel hole (4 photos total) to jason.lebeau@fcagrou… - 04627465A Apr 17, 2018 · Service Bulletin/Repair Instructions
Cooled EGR Assembly This Tech Tip applies to Ram DJ, D2, DD trucks for 2014 and 2015 model years equipped with the 6.4 ESA and 6.4 ESB HEMI Heavy Duty engines. Please contact engineering prior to replacing any components if the vehicle has a P1404, P0404… - 04584559A Apr 16, 2018 · Service Bulletin/Repair Instructions
Steering Gears, Pumps and Hoses This tech tip applies to vehicles built before 12-23-2010, these vehicles can exhibit a squeak or rubbing noise when turning the steering wheel. Do not replace the steering gear, steering pump, power steering pressure hose… - 04429639 Apr 15, 2018 · Service Bulletin/Repair Instructions
Fan Support Assembly, Fan Support Bearing, Fan Pulley If a vehicle comes in with a complaint of front engine noise or is towed in for a seized pulley condition, and it is diagnosed as a fan support bearing failure please contact Christine Donegan with ST… - 5KC791X9A Apr 14, 2018 · Service Bulletin/Repair Instructions
Seat Belt Retractor Prior to ordering or replacing this part, please contact Gary Gebski at Cell (248) 807-5874. If no response in 15 minutes, proceed with ordering the part. - D-14-19 REVE Apr 28, 2015 · Service Bulletin/Repair Instructions
SE BC PILOT - NEW Alternate Transportation Claim Processing Steps (REV. E) - D-14-18 REVE Apr 28, 2015 · Service Bulletin/Repair Instructions
SE BC PILOT - NEW Alternate Transportation Guidelines (REV. E) - D-14-16 REVF Apr 28, 2015 · Service Bulletin/Repair Instructions
SE BC PILOT - NEW Alternate Transportation Claim Processing Steps (REV. F) - D-14-15 REVE Apr 28, 2015 · Service Bulletin/Repair Instructions
SE BC PILOT - NEW Alternate Transportation Guidelines (REV. E) - Z5091195 Jul 17, 2015 · Service Bulletin/Repair Instructions
RES radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associa… - RL259301 Jul 17, 2015 · Service Bulletin/Repair Instructions
Valve Body Assy - 8-Speed Use newly launched remanufactured R8259301A$ VB assy instead of OE version RL259301A$ for replacements under Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims per warranty bulletin D-13-22. - 82212043A Jul 31, 2015 · Service Bulletin/Repair Instructions
Drop in Bedliner Under-the-Rail Rambox Bedliner CANNOT be installed on MY 2015 Ram trucks manufactured after January 1, 2015 due to a sheet metal form change. - 68295438A Jul 1, 2015 · Service Bulletin/Repair Instructions
Turbocharger, Turbo Speed Sensor, Turbo Gaskets and Seals 1. Do Not Replace Turbocharger for Exhaust Brake Operation Complaints.~ Do not replace the turbocharger for complaints of exhaust brake operating when the Exhaust Brake switch is off. Replacing th…
Source: NHTSA manufacturer communications files.