By year
Owner complaints about Crossroads vehicles peaked at 8 in 2018
Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Crossroads
The complete NHTSA record for Crossroads vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Crossroads recalls are filed by Keystone RV, part of Crossroads.
Owner complaints in the last five years218 on file in all, across 23 models
Recall campaigns355 in five years
Severity index5.6Crash, fire, injury or death per 100 complaints
Investigations013 service bulletins
Components
Electrical system draws the most owner complaints about Crossroads vehicles, 27% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Redwood has the most complaints of any Crossroads model
Every Crossroads model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Redwood | 2015 to 2022 | 6 | 0.0 | 12 | 0 |
| Sunset Trail | 2015 to 2024 | 5 | 0.0 | 12 | 0 |
| Zinger | 2015 to 2022 | 3 | 0.0 | 11 | 0 |
| Cruiser | 2015 to 2021 | 2 | 50.0 | 16 | 0 |
| Elevation | 2015 to 2016 | 1 | 0.0 | 3 | 0 |
| Zinger Z-1 | 2015 | 1 | 0.0 | 1 | 0 |
| Hampton | 2015 to 2020 | 0 | None | 10 | 0 |
| Sunset | 2017 to 2022 | 0 | None | 9 | 0 |
| Volante | 2017 to 2020 | 0 | None | 9 | 0 |
| Cameo | 2015 to 2020 | 0 | None | 7 | 0 |
| Rezerve | 2015 to 2017 | 0 | None | 7 | 0 |
| Z1 | 2015 to 2017 | 0 | None | 7 | 0 |
| Longhorn | 2015 to 2018 | 0 | None | 6 | 0 |
| Hill Country | 2015 to 2017 | 0 | None | 5 | 0 |
| Longhorn Rezerve | 2015 to 2017 | 0 | None | 4 | 0 |
| Altitude | 2015 to 2017 | 0 | None | 3 | 0 |
| Carriage | 2015 to 2017 | 0 | None | 3 | 0 |
| Maple Country | 2015 to 2017 | 0 | None | 3 | 0 |
| Sequoia | 2015 to 2017 | 0 | None | 3 | 0 |
| Cruiser Aire | 2016 | 0 | None | 2 | 0 |
| Cypress | 2015 to 2016 | 0 | None | 2 | 0 |
| Rushmore | 2015 to 2016 | 0 | None | 2 | 0 |
| ICE Seeker | 2015 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Crossroads product
- 24V-256 Apr 9, 2024
Window roller shade may have been incorrectly installed near the stove, which can allow the shade to contact the burner
Equipment · 33 vehicles - 24V-234 Mar 27, 2024
LED backlight circuit board in the cooktop range may fail, causing the board to overheat
Equipment · 11k vehicles - 22V-728 Sep 30, 2022
U-bolts on the axles may have been improperly tightened, causing the bolts to loosen and the axle to slide
Suspension · 721 vehicles - 22V-242 Apr 13, 2022
Furnace vent extension may not have been installed, which can cause carbon monoxide to enter the vehicle living area
Equipment · 248 vehicles - 22V-117 Mar 2, 2022
Outside receptacle electrical circuit may not be properly protected by a ground-fault circuit interrupter (GFCI)
Electrical system · 95 vehicles - 20V-351 Jun 12, 2020
Adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving
Visibility and wipers · 428 vehicles - 20V-194 Apr 3, 2020
Federal identification Tag may incorrectly indicate the tire pressure as 6 PSI when the correct tire pressure is actually 80 PSI
Equipment · 94 vehicles - 20V-037 Jan 23, 2020
WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep
Electrical system · 1,112 vehicles - 19V-763 Oct 25, 2019
Interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity
Equipment · 157 vehicles - 19V-596 Aug 14, 2019
These pin boxes may be attached with bolts that are too short
Trailer hitches · 9 vehicles
Source: NHTSA ODI recalls file.