Model line

Chevrolet Impala

Every Chevrolet Impala model year on file, 2015 to 2020. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years62958 involved a crash, fire, injury or death

Model years62015 to 2020

Recall campaigns2Distinct campaigns listing it

Service bulletins6,132Summed across model years

By model year

The 2015 model year drew the most complaints, 300, 48% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.

Components

Electrical system leads the Chevrolet Impala complaint record

Owner complaints across all model years, by component.

Electrical system

164

Steering

Airbags

Engine and cooling

Powertrain

Driver assistance

Brakes

Lighting

Stability and traction control

Fuel system

Source: NHTSA ODI complaints file.

Model years

The record for each Chevrolet Impala model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Chevrolet Impala by model year
Year	Body	Complaints	Severity index	Peer index	Recalls	Bulletins
2020	Sedan	15	20.0	167	0	555
2019	Sedan	28	17.9	207	1	632
2018	Sedan	59	10.2	492	1	882
2017	Sedan	116	7.8	682	0	1,110
2016	Sedan	111	11.7	793	0	1,294
2015	Sedan	300	7.3	1,875	3	1,659

Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.

Latest recalls

Recent campaigns covering the Chevrolet Impala

18V-576 Aug 30, 2018
Rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance
Brakes · 211k vehicles
15V-465 Jul 24, 2015
Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front…
Airbags · 5,493 vehicles

Source: NHTSA ODI recalls file.