By year
Owner complaints and recall campaigns about Capacity vehicles
Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Capacity
The complete NHTSA record for Capacity vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Capacity recalls are filed by Capacity of Texas, part of Capacity.
Owner complaints in the last five years00 on file in all, across 4 models
Recall campaigns54 in five years
Severity indexNoneCrash, fire, injury or death per 100 complaints
Investigations00 service bulletins
Components
Owner complaints by component
Share of all owner complaints on file, by component.
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Source: NHTSA ODI.
Models
The TJ 5000 has the most complaints of any Capacity model
Every Capacity model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| TJ 5000 | 2020 to 2023 | 0 | None | 8 | 0 |
| TJ 6500 | 2021 to 2023 | 0 | None | 4 | 0 |
| TJ 9000 | 2021 to 2023 | 0 | None | 4 | 0 |
| ISB13 | 2015 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Capacity product
- 24V-545 Jul 23, 2024
Steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of…
Steering · 865 vehicles - 23V-315 May 3, 2023
Passenger side jump seat may be missing a safety clip that prevents the pivot rod from sliding
Seats · 39 vehicles - 23V-219 Mar 30, 2023
Front-drive steer axle fasteners may loosen, resulting in a complete separation of the axle assembly joints
Steering · 53 vehicles - 22V-537 Jul 26, 2022
Steering gears may have been assembled incorrectly, which can cause the gears to fracture
Steering · 58 vehicles - 15V-243 Apr 24, 2015
Affected vehicles were manufactured without a dimmer switch to control the backlighting illumination on the dashboard
Lighting · 337 vehicles
Source: NHTSA ODI recalls file.