By year
Owner complaints about Cadillac vehicles peaked at 720 in 2025
Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Cadillac
The complete NHTSA record for Cadillac vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Cadillac recalls are filed by General Motors.
Owner complaints in the last five years2,0972,993 on file in all, across 23 models
Recall campaigns9346 in five years
Severity index6.5Crash, fire, injury or death per 100 complaints
Investigations118,033 service bulletins
Components
Engine and cooling draws the most owner complaints about Cadillac vehicles, 21% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Escalade has the most complaints of any Cadillac model
Every Cadillac model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Escalade | 2015 to 2026 | 696 | 5.0 | 41 | 22 |
| SRX | 2015 to 2019 | 611 | 5.1 | 6 | 1 |
| Escalade ESV | 2015 to 2026 | 393 | 6.6 | 38 | 21 |
| XT5 | 2015 to 2026 | 303 | 7.3 | 19 | 2 |
| Lyriq | 2023 to 2027 | 136 | 18.4 | 15 | 5 |
| CTS | 2015 to 2019 | 123 | 6.5 | 11 | 0 |
| ATS | 2015 to 2019 | 116 | 6.0 | 11 | 0 |
| CT5 | 2020 to 2026 | 108 | 11.1 | 12 | 2 |
| XT4 | 2018 to 2026 | 106 | 4.7 | 12 | 2 |
| XT6 | 2020 to 2026 | 105 | 1.9 | 14 | 2 |
| XTS | 2015 to 2020 | 72 | 9.7 | 6 | 1 |
| CT6 | 2015 to 2021 | 65 | 6.2 | 10 | 0 |
| CT4 | 2020 to 2026 | 34 | 5.9 | 11 | 2 |
| Redundant Lyriq | 2023 to 2024 | 27 | 11.1 | 2 | 1 |
| Vistiq | 2026 to 2027 | 23 | 4.3 | 4 | 0 |
| Optiq | 2025 to 2027 | 19 | 5.3 | 7 | 2 |
| Escalade NA | 2021 | 17 | 11.8 | 4 | 2 |
| CT6 Plug-In Hybrid | 2017 to 2018 | 12 | 0.0 | 3 | 0 |
| Escalade IQ | 2025 to 2027 | 7 | 0.0 | 2 | 0 |
| Ats-V | 2015 to 2019 | 4 | 25.0 | 0 | 0 |
| ELR | 2015 to 2017 | 4 | 0.0 | 0 | 0 |
| Escalade IQL | 2026 to 2027 | 3 | 33.3 | 2 | 0 |
| Cts-V | 2015 to 2018 | 1 | 0.0 | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Cadillac product
- 26V-612 Sep 24, 2026
When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction
Electrical system · 29k vehicles - 26V-494 Jul 30, 2026
High voltage battery may have an improperly secured internal module component
Electrical system · 11 vehicles - 26V-394 Jun 18, 2026
When the power fold feature is activated, the third-row power seatback may fail to reverse when enountering a person
Seats · 15k vehicles - 26V-329 May 21, 2026
Front-driver air bag inflator may rupture during deployment
Airbags · 5,014 vehicles - 26V-304 May 14, 2026
Incorrect bolts may have been installed on the left and right front wheel hubs, which can result in the bolts loosening or deforming over time
Wheels · 2,457 vehicles - 26V-289 May 7, 2026
Component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver
Powertrain · 66 vehicles - 26V-114 Feb 26, 2026
General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick…
Equipment · 5,861 vehicles - 26V-085 Feb 13, 2026
Transmission control valve may fail and lock up the rear wheels
Powertrain · 44k vehicles - 26V-082 Feb 12, 2026
Rearview camera screen may turn gray with no camera image
Back-over prevention · 22 vehicles - 25V-819 Nov 25, 2025
Radio may not have been set to the correct status to download the electronic owner's manual during production
Equipment · 94 vehicles
Source: NHTSA ODI recalls file.