By year
Owner complaints about Buick vehicles peaked at 444 in 2024
Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Buick
The complete NHTSA record for Buick vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Buick recalls are filed by General Motors.
Owner complaints in the last five years1,5942,298 on file in all, across 11 models
Recall campaigns4611 in five years
Severity index7.0Crash, fire, injury or death per 100 complaints
Investigations24,560 service bulletins
Components
Airbags draws the most owner complaints about Buick vehicles, 15% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Enclave has the most complaints of any Buick model
Every Buick model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Enclave | 2015 to 2027 | 764 | 5.1 | 23 | 3 |
| Encore | 2015 to 2026 | 489 | 11.9 | 12 | 0 |
| Envision | 2016 to 2026 | 244 | 6.6 | 15 | 3 |
| Encore GX | 2020 to 2027 | 232 | 4.7 | 9 | 0 |
| Lacrosse | 2015 to 2020 | 146 | 8.9 | 12 | 0 |
| Regal | 2015 to 2020 | 134 | 8.2 | 9 | 1 |
| Verano | 2015 to 2017 | 126 | 4.8 | 3 | 0 |
| Envista | 2024 to 2026 | 92 | 5.4 | 3 | 0 |
| Cascada | 2016 to 2019 | 53 | 1.9 | 1 | 1 |
| Regal Tourx | 2018 to 2020 | 17 | 0.0 | 0 | 1 |
| All-Weather Floor Liner | 2024 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Buick product
- 26V-539 Aug 20, 2026
Rearview camera screen may display a distorted or blank image
Back-over prevention · 307k vehicles - 26V-114 Feb 26, 2026
General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick…
Equipment · 5,861 vehicles - 24V-710 Sep 25, 2024
Vehicles are missing the label that states the tire size, pressure, and the loading information
Equipment · 527 vehicles - 24E-066 Aug 8, 2024
Accelerator pedal may become trapped under the floor mat, which can result in unintended acceleration
Equipment · 28k vehicles - 23V-744 Nov 6, 2023
Software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while…
Electrical system · 60k vehicles - 23V-334 May 10, 2023
Driver's air bag inflator may explode during deployment, due to a manufacturing defect
Airbags · 995k vehicles - 22V-903 Dec 8, 2022
Daytime running lights (DRLs) may not deactivate when the headlights are on
Lighting · 740k vehicles - 22V-465 Jun 30, 2022
In the event of a vacuum-power brake assist failure, a software error in the electronic brake control module (EBCM) may result in a loss of power…
Brakes · 24k vehicles - 22V-246 Apr 14, 2022
Driver's air bag inflator may explode during deployment, due to a manufacturing defect
Airbags · 2,687 vehicles - 22V-210 Mar 31, 2022
Harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from…
Airbags · 89 vehicles
Source: NHTSA ODI recalls file.