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11 campaigns match (filed in 2021, Tesla)

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Matching campaigns by monthJan 2021 to Dec 2021

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Peak month3May 2021

21V-035

Jan 29

Tesla

When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain…

Back-over prevention

134,951

Software update

Campaign 21V-035

When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain…

Manufacturer: Tesla
Filed: January 29, 2021
Component: Back-over prevention
Vehicles affected: 134,951
Remedy: Software update
Recall type: Vehicle

Defect summary

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

Consequence

The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

Remedy

Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.

Affected models

Tesla Model S 2015 to 2018 Tesla Model X 2016 to 2018

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