Every complaint a driver files with the Office of Defects Investigation lands in a public file. Counted by component, by state and against each vehicle's own recent rate, those reports show where problems cluster and which ones are growing before any recall.
See these complaints city by city on the complaint map.
Complaints by the date NHTSA received them, 2015 to 2026. 2026 runs through October.
Complaints by the component the owner named, twelve most frequent. 58,910 name no component or "Unknown or other" and are left out.
Complaints in the last 90 days against the count the prior 365 days predict for 90 days (floored at 1.5). Listed from a ratio of 1.5 with at least 8 recent complaints and 120 days of history. "Unknown or other" is ignored. The years filed do not apply here.
| Model year | Component | Last 90 days | Expected | Ratio | Severe | Already covered by |
|---|---|---|---|---|---|---|
| 2025 Toyota Tacoma Complaints since Apr 2, 2025 | Structure | 25 | 3.2 | 7.8x | 0 | Not yet |
| 2025 Honda Passport Complaints since Jan 20, 2025 | Electrical system | 13 | 1.5 | 8.7x | 0 | Investigation EA25004 |
| 2025 Honda Ridgeline Complaints since May 9, 2024 | Engine and cooling | 13 | 1.7 | 7.5x | 0 | Investigation EA25004 |
| 2025 Honda Passport Complaints since Jan 20, 2025 | Engine and cooling | 11 | 1.5 | 7.3x | 0 | Investigation EA25004 |
| 2026 Honda Odyssey Complaints since Nov 4, 2025 | Engine and cooling | 11 | 1.5 | 7.3x | 0 | Not yet |
| 2025 Honda Ridgeline Complaints since May 9, 2024 | Electrical system | 12 | 1.7 | 7.0x | 0 | Investigation EA25004 |
| 2026 Tesla Model Y Complaints since May 5, 2025 | Back-over prevention | 14 | 2.2 | 6.3x | 10 | Investigation AQ25002 |
| 2026 GMC Sierra 1500 Complaints since Sep 23, 2025 | Engine and cooling | 50 | 11.9 | 4.2x | 0 | Investigation EA26005 |
| 2024 Ford Ranger Complaints since Sep 17, 2024 | Powertrain | 17 | 3.0 | 5.8x | 1 | Recall 25V-164 |
| 2019 Ford Expedition Complaints since Feb 17, 2019 | Seat belts | 30 | 6.4 | 4.7x | 10 | Recall 26V-344 |
| 2021 Jeep Wrangler Complaints since Oct 20, 2020 | Fuel system | 23 | 4.7 | 4.9x | 0 | Investigation EA23001 |
| 2022 BMW X5 Complaints since Dec 20, 2021 | Powertrain | 10 | 1.5 | 6.7x | 0 | Not yet |
| 2026 GMC Sierra 1500 Complaints since Sep 23, 2025 | Electrical system | 10 | 1.5 | 6.7x | 0 | Investigation EA26005 |
| 2026 Cadillac Escalade Complaints since Jan 28, 2026 | Engine and cooling | 24 | 5.1 | 4.7x | 0 | Investigation EA26005 |
| 2017 Hyundai Santa Fe Complaints since May 7, 2016 | Powertrain | 15 | 2.7 | 5.5x | 0 | Investigation AQ23002 |
Model years with a rising issue, by the component named in the complaints.
Model years with a rising issue, by manufacturer group.
Complaints per 1,000 residents by the state the owner gave, last five years; the count is in each tooltip and the table. Population: Census Bureau estimates for July 2024. Per-resident rates correct for population, not for how many vehicles of each kind people own. The map page goes down to counties and ZIP areas.
Complaints reporting each outcome, of 388,217 complaints. One complaint can report more than one, so the bars add up to more than the 25,121 severe complaints.
Complaints by model line, all model years, all complaints. Counts follow sales and fleet age as much as quality.
Complaints received for every vehicle recall campaign filed, 2017 to 2026. Manufacturers with at least 10 campaigns. A high ratio means many complaints for each recall, not proof of unrecalled defects: sales volume, fleet age and how owners report all move it.
Vehicle recall campaigns filed and owner complaints received, 2017 to 2026. Fifteen manufacturers with the most complaints; bubble size is vehicles recalled.
A complaint is one owner's account of a problem. It is useful as a signal and weak as proof, so this page counts complaints and never ranks vehicles by how often they fail.
Complaints are submitted by vehicle owners and published by NHTSA as received. NHTSA does not verify them, and one problem can be reported more than once.
NHTSA publishes no sales or registration volumes, so complaint counts cannot be turned into rates. Popular, older or heavily publicized vehicles draw more complaints for those reasons alone.
A model year is listed when its complaints about one component in the last 90 days run at 1.5 times or more what its prior 365 days predict, with at least 8 recent complaints (15 for a model line) and 120 days of history.